1. Introduction
Kashmir Textiles ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website, submit inquiries, or engage with our B2B manufacturing services.
2. Information We Collect
As a B2B manufacturer, the information we collect is primarily business-oriented. We may collect, use, store, and transfer different kinds of data about you, including:
- Identity & Contact Data: Name, company name, brand name, email address, physical address, and telephone numbers provided via our RFQ or contact forms.
- Technical Data: IP address, browser type and version, time zone setting, operating system, and platform used to access this website.
- Project Data: Technical packs (tech packs), design specifications, and volume requirements submitted for manufacturing quotes.
3. How We Use Your Information
We will only use your personal and business data when the law allows us to. Most commonly, we will use your data in the following circumstances:
- To respond to your inquiries and provide manufacturing quotes.
- To process your orders, manage sampling, and handle bulk production logistics.
- To manage our ongoing business relationship, including invoicing and quality assurance communications.
- To improve our website, products/services, marketing, and client relationships.
4. Data Sharing and Disclosure
We do not sell your personal or business data to third parties. We may share your data with trusted third-party service providers strictly for operational purposes, such as:
- Logistics, freight forwarding, and courier partners required to deliver your goods.
- Professional advisers including lawyers, bankers, auditors, and insurers.
- Regulators and other authorities who require reporting of processing activities in certain circumstances (e.g., customs clearance).
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a legitimate business need to know. They will only process your data on our instructions and are subject to a strict duty of confidentiality.
6. Cookies
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@kashmirtextiles.com
Phone: +91 99119 22213
Address: 203, Basement, Vinoba Puri, Lajpat Nagar II, New Delhi, Delhi 110024