Shipping, Refund, Return Policy

Welcome to Kashmir Textiles! We want to ensure that your shopping experience with us is enjoyable and straightforward. Please take a moment to familiarize yourself with our policies regarding shipping, refunds, and returns. By making a purchase on our website, https://kashmirtextiles.com, you agree to comply with these policies.

1. Shipping Policy
  • Order Processing: We make every effort to process and dispatch orders promptly. Please allow [X] business days for order processing before your items are shipped.
  • Shipping Methods: We offer a range of shipping methods to cater to your needs. The shipping cost is calculated based on the selected method and your delivery destination during the checkout process.
  • Delivery Times: While we provide estimated delivery times, actual delivery dates may vary due to factors beyond our control. We do not guarantee specific delivery dates but will keep you informed of the progress of your shipment.
  • International Shipping: For our international customers, please note that you are responsible for any customs duties or taxes incurred during the shipment process.
2. Refund Policy
  • Eligibility: Refunds are applicable to eligible items within [X] days of the purchase date. To be eligible for a refund, items must be unused and in the same condition as received.
  • Refund Process: Once we receive your returned item and inspect it, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original payment method.
  • Non-Refundable Items: Certain items are non-refundable, including [list any specific non-refundable items]. We will clearly communicate if any items fall into this category.
3. Return Policy
  • Return Process: If you wish to return an item, please contact our customer service team at info@kashmirtextiles.com to initiate the return process. We are here to assist you throughout the return procedure.
  • Return Shipping: Customers are responsible for covering the return shipping costs. For your convenience and security, we recommend using a trackable shipping service.
  • Condition of Returned Items: To ensure a smooth return process, please make sure that the returned items are unused and in the same condition as when you received them. Items should include original tags and packaging.
4. Contact Information

If you have any questions, concerns, or require assistance regarding our Shipping, Refund, and Return Policy, please do not hesitate to contact our customer service team at  info@kashmirtextiles.com. We value your satisfaction and are committed to providing the support you need.

Thank you for choosing Kashmir Textiles!